Aufgabe:
You will be providing hair colour consultations in French and English via phone, email and chat from your home office. This will include overseeing and creating hair colour formulations via our online software. You will support your clients in an online based contact center environment through phone calls, emails, etc. Digitally formulate clients' desired hair colour and match their colour expectations to encourage repeat orders. Proactively build effective working relationships with clients and colleagues to ensure best customer outcome. Demonstrate critical thinking by fully analyzing clients' objectives and concerns and providing appropriate solutions. Be a team player. Show openness to new ideas; listen to others and objectively consider other ideas and opinions. Other duties as assigned.Qualifikation:
* Must be authorized to work in the UK for any employer. * Must live and be based in the UK. Plus if you live in or near London! * Must have a current NVQ Level 2 in Hairdressing or equivalent (salon experience preferred). * Must be available to work Monday-Friday, 9AM-6PM GMT (this is a remote position). * Must be fluent in English and French, spoken and written language. * Must have a reliable internet connection and a distraction free work environment. * Understanding of colour formulation and theory. * Excellent verbal and writing skills with good grammar. * Highly motivated, flexible, & energetic. * Ability to follow directions. * Ability to uphold eSalon values and be a strong ambassador for the eSalon brand.Weitere Angebote in den Bereichen: